Payment Terms
At Sqrain, we are committed to offering a safe, reliable, and convenient payment experience. To help you complete your purchase with confidence, our store supports several widely-used and trusted payment methods.
Accepted Payment Methods
- PayPal
A secure global payment platform that allows you to complete transactions without sharing financial details directly with us. PayPal also provides purchase protection in accordance with its policies. - Credit and Debit Cards (Visa & Mastercard)
We accept Visa and Mastercard credit and debit cards. Transactions are processed via a secure payment gateway using end-to-end encryption. Your sensitive data is never stored on our servers.
Secure Checkout
Our website, sqrain.store, uses HTTPS encryption and industry-standard security protocols to safeguard payment details. After successful payment, you will receive a confirmation email with your order information.
Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with your purchase details, including items ordered, total amount paid, and estimated delivery time. Please keep this email for your records.
Currency and Charges
- All prices are displayed in USD (United States Dollars).
- If your card is issued outside the U.S., the final charge include exchange rate conversions or foreign transaction fees. Please check with your bank or card issuer for details.
Customs, Duties, and Taxes
Any applicable duties, import taxes, or other fees are the responsibility of the recipient. These charges must be paid upon the shipment’s arrival in the destination country/region, and the exact amount vary depending on local regulations. we suggest contacting your local customs authority to get an estimate of any fees before you order.Such charges are not paid to Sqrain nor set by Sqrain, but are collected by the local government in accordance with the import/export regulations of the destination country/region.
Transparent Billing
Sqrain provides clear billing details. There are no hidden fees during checkout, and you can review your order summary before completing payment.
By offering secure and reliable payment options, Sqrain ensures that purchasing your favorite headphones is smooth, safe, and convenient.
Authorization and Verification
Some payments require additional verification steps, such as SMS codes, one-time passwords, or 3D Secure authentication. These measures are determined by your bank or payment provider and are beyond our control.
Common Reasons for Failed Transactions
Payments fail for reasons including:
- Insufficient funds
- Incorrect billing information
- Card not enabled for online or international transactions
- Bank declines or network interruptions
If this occurs, please verify your details, try again, or use an alternative payment method. If the issue persists, contact us at [email protected] for assistance.
Installments and Pre-Authorization
- We currently do not support installment payments.
- In certain cases, your bank or payment provider place a temporary pre-authorization hold. This hold is automatically released according to your provider’s policies.
Refunds and Chargebacks
- If an order is canceled or refunded after successful payment, funds will be returned to the original payment method. Processing times vary depending on the bank or PayPal.
- Any chargeback requests must be handled directly through your payment provider.
Important Notes
- Cash on delivery and bank transfers are not accepted.
- Buy-now-pay-later services are not currently supported.
- All payments are final once confirmed.
- Sqrain is not responsible for payment failures caused by incorrect information provided by the customer, insufficient funds, or restrictions applied by banks/payment providers.